Below you can explore a selection of challenges successfully addressed for our clients, each described in their own words.
Diversity
Client Question Answered:
“We are behind on a national project. The teams are diverse in terms of profession, role level, ethnicity, gender identity, age, working hours, pay, locality…We conducted some diversity and inclusion workshops and unconscious bias training, but things are worse if anything. We are all committed to the outcome but… We work in mixed teams close to home, but this seems different… We need to do something different and fast!”
Enterprise Planning
Client Question Answered:
“To succeed in the VUCA world we need planning to be a much more influential point of synchronization between marketing, manufacturing and supply chain. We have started this transformation, but most of our planners don’t seem to be able to make the transition, why? We need to understand how our top performers are making the leap, and how to help others achieve the same.”
Trusted Advisor
Client Question Answered:
“We have a handful of global account managers who are rated as trusted advisors by our clients. We’ve looked at their behaviours, we’ve created a competency model and we’ve even identified ‘seasoned professionals’ as making the difference but we can’t define or describe that archetype. How do we get people to become seasoned professionals, and fast?”
strategIC consulting
Client Question Answered:
“We specialise in helping companies disrupt their own strategies before more agile competitors do it for them. We have a handful of consultants who can take clients quickly through this journey with high engagement, but it’s a rare talent that we can’t recruit for or replicate. We have tried several times to codify the behaviours and develop them without success. Can you help?”
Innovation and Agility
Client Question Answered:
“We have a 250 year old traditional organisation built around some very strongly held core values, working in heavy industry. How do we retain our values and yet become agile and innovative in everything from our strategy process through to service design and delivery, and how do we bring our clients with us?”
Safety Leadership
Client Question Answered:
“How do some of our leaders transform safety performance, when all our leaders carry out all of their safety duties? How are some of our leaders inspiring a different safety culture, beyond compliance, in some of the most challenging parts of the world, and how do we enable others to achieve the same impact?”
Market Impacting Insights
Client Question Answered:
“How do we enable our market insights teams to drive transformational business decisions? We are missing some key growth targets and being hurt by some new and agile competitors springing up in local markets. Some parts of our organisation have managed to take advantage of these threats through early and impactful insights, but how are they doing this and how do we get this way of thinking and way of influencing to spread across other categories?”
Trader Performance 1
Client Question Answered:
“We have several traders who struggle after a run of typical losses; they go off strategy and over trade, and or increase risk and trade size. They know they should not be emotional about such runs. Can you help? They are high performing in all other aspects.”
TRader PERFORMAnce 2
Client Question Answered:
“How do we assess our potential traders for their potential to become one of our highest performers or from them to become a conduct risk? We have tried various personality, risk propensity and disposition tests, but they don’t predict either high performance or conduct risk. Indeed, our very best didn’t stand out at the start. Can you help us identify patterns that will enable reliable predictions?
good conduct (financial Services)
Client Question Answered:
“We have people that stand out as role models for great conduct, they are high performing and people aspire to work with and be like them. We have described and endeavoured to develop the same behaviours in others, but there is something deeper we are not addressing. Can you explore what makes them tick, what makes them different, then help us build this into our culture?
Change management
Client Question Answered:
“Change here is exhausting, the organisation is fatigued, but we are facing so much disruption we have to be adaptive. However, some people seem to thrive. Can we create a way of doing change and a culture in which all of us can experience the same thriving, can change energise rather than deplete?”
